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1998

E-rate Update - "Quick 471 Fixes" Released by SLC
Message Posted May 15, 1998

SLC RELEASES 'QUICK FIXES' TO ASSIST WITH FIXING FORM 471s
CLIENT SERVICE BUREAU TO BE OPEN ON SATURDAY, 5/16

The Schools and Libraries Corporation today posted a set of graphic one-page *Quick Fixes* to help Universal Service Fund applicants correct problems on their Form 471 applications. (I believe they're some of the most helpful documents to be released thus far.)

The SLC pinpointed the most common trouble spots on Form 471=those items most likely to be identified for correction by the Problem Resolution faxes being sent to applicants=and developed a single page at-a-glance guide to fixing each problem. These Quick Fixes are in PDF format for applicants to print out, use, copy for colleagues, and save for future rounds of applications. The Quick Fixes will also be available soon via toll-free fax-on-demand at 800-959-0733.

The Quick Fixes are available on the SLC web site in the Reference Area under Problem Resolution.

The SLC Client Service Bureau help line will also use the Quick Fixes to assist applicants in understanding the corrections their applications need. The toll-free help line is available weekdays from 8 a.m. to 8 p.m. Eastern Time at 888-203-8100 and this Saturday, 5/16 from 9:00 a.m. until 2:00 p.m.

---------------------------------------------------------------
Julie L. Tritt
Office of Educational Technology 717/787-5820
Pennsylvania Department of Education 717/787-7222 (fax)
333 Market Street, 10th Floor Harrisburg, PA 17126

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