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SLD SEEKS INPUT TO REVISE E-RATE PROGRAM
Message Posted March 24, 1999

The Schools and Libraries Division has formed a Year 3 E-rate Task Force to look at ways to improve the program and they are seeking input from
applicants (see notice on SLD website below). If you have specific or general comments that you would like the task force to consider, e-mail
them to "comments@universalservice.org" and put "Year 3! in the subject line.

Some ideas may include comments on ways to revamp the forms, keeping or eliminating the 470 process, keeping or eliminating the shared/site
specific rule, or revamping the client service bureau, appeal process, web site, etc.

I have been appointed to the 16-member Task Force representing public schools and can assure you that all comments are being taken seriously
(please feel free to copy me on your comments if you want to). Specifically, I and three others will be spending next week revamping the forms to be as user friendly as possible and would very much appreciate any specific advice you could lend. Please feel free to e-mail or fax me a marked-up copy of the forms. Please be specific about what you want to be removed, be added or be revised. My fax number is below. Thanks!

-- Julie

From the SLD web site:

Help Us Improve the E-rate Program for the Future! (3/19/99)

While we're all focused on making Year 2 of the E-rate a resounding success, the Schools and Libraries Division (SLD) is also planning ahead
for Year 3. And we need your help.

Year 3 represents our first real opportunity to make significant changes in the way the program operates, from the design of the application forms
to the timing of each step in the process, from our customer service operation to the ways we communicate with you.

We have convened a special Task Force of representatives from the school, library and service provider communities to consider all these issues and
develop recommendations for Year 3 and beyond. We want to include your advice as well.

Please share your thoughts with us about the MOST IMPORTANT change you would like to see us make for Year 3. We know many of you have lots of
concerns and many suggestions, but knowing your most urgent priority for change will help us focus on what matters most.

Send your MOST IMPORTANT suggestion for Year 3 via E-mail to comments@universalservice.org. Please put "YEAR 3!" in the subject line so
we can immediately route it for consideration by the Task Force.

Then keep watching!

Julie L. Tritt
Executive Policy Specialist
Office of Educational Technology
Pennsylvania Department of Education
333 Market Street, 10th Floor
Harrisburg, PA 17126
Tel: (717) 705-4486
Fax: (717) 787-7222
00jtritt@psupen.psu.edu
www.L2L.org

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