E-rate Assistance this Weekend and Next Week
Message Posted February 4, 2010
~ Deadline is Thursday, Feb 11! ~
~ Where to Obtain Entity Numbers ~
The SLD has announced that the Client Service Bureau (CSB) will be open this weekend from 9 a.m. - 6 p.m. to provide assistance to applicants. To reach CSB, call 888-203-8100. (Regular hours are from 8 - 8 during weekdays.) Call volumes are significantly higher during the last few days of the filing window, so you will generally reach an agent more quickly if you call this weekend or weekdays before 11:00 a.m. or after 3:00 p.m. (Hint: Hit '0' when you reach the automated attendant.)
In addition, I will be available this weekend to assist applicants with last minute questions. Please e-mail me at jtschell@comcast.net as I'll be working from home due to the snow!
New Entity Numbers: The most commonly asked questions this week have dealt with new entities or entities that will be opening during funding year 2010. The Form 471, Block 4 should contain all entities that will be receiving service during FY 2010. If you have a new school, library or admin building and need an entity number, simply call the SLD and one will be assigned over the phone (888-203-8100). Then for those new entities in Block 4, list 0 students enrolled and 0 NSLP students, check the "new construction/non-instructional facility" box and enter the shared discount for the district in the text box. Leave the NCES codes blank (ignore the pop-up error); it is not possible to obtain NCES codes (they are assigned by NCES for new schools much later) and admin buildings do not have NCES codes.
Happy Filing!!
- Julie
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