E-rate Assistance this Weekend and Next Week
March 8, 2013
~ Deadline is Thursday, March 14! ~
~ 560+ PA schools/libraries still must file ~
The SLD has announced that the Client Service Bureau (CSB) will be open this weekend from 9 a.m. - 6 p.m. to provide assistance to applicants. To reach CSB, call 888-203-8100. (Regular hours are from 8 - 8 during weekdays.) Call volumes are significantly higher during the last few days of the filing window, so you will generally reach an agent more quickly if you call this weekend or weekdays before 11:00 a.m. or after 3:00 p.m. (Hint: Hit '0' when you reach the automated attendant.)
In addition, I will be on e-mail most of this weekend to assist applicants with last minute questions. Please e-mail me at firstname.lastname@example.org.
Please don't wait until next Wednesday or Thursday to file your application (assuming your Form 470 28-day waiting period has expired). There is no way to request an extension.
P.S. Congratulations to the 683 PA applicants that filed as of last night!
Julie Tritt Schell
PA E-rate Coordinator
717-730-7133 - o
717-730-9060 - f