SLD Help Desk This Weekend
Message Posted January 29, 2003

Although many PA schools and libraries already have filed their Year 6 471's, I see that a majority of you haven't.

In order to assist applicants as we near the end of the Form 471 application filing window, the SLD's Client Service Bureau (CSB) will be open on Saturday, February 1 and Sunday, February 2 from 8:00 a.m. to 6:00 p.m. EST.

You can reach the CSB by calling 1-888-203-8100.

Helpful hint: The SLD's e-mail support desk is much more knowledgeable than the call-in help desk because the e-mails go to the next level of support (the Technical Client Service Bureau). They normally reply within the day and you have written confirmation of their answer.  Emails should be sent to question@universalservice.org ...and yes, they, too, will be open this weekend.

On Sunday night I'll compile a list of Districts that haven't filed their 471's yet and e-mail it on Sunday night or Monday morning. If you don't want your name to appear on this list -- file before Sunday night!

Happy filing!

p.s. This is the first of a flurry of e-mails I'll be sending over the next few days as we near the close of the window.