E-rate Assistance this Weekend and Next Week

April 10, 2015

~ Deadline is Thursday, April 16! ~

The SLD has announced that the Client Service Bureau (CSB) will be open this weekend from 9 a.m. – 5:30 p.m. to provide assistance to applicants.  To reach CSB, call 888-203-8100 (hint:  Hit ‘0’ when you reach the automated attendant).  Next week CSB will be open until midnight every night.  Call volumes are significantly higher during the last few days of the filing window, so you will generally reach an agent more quickly if you call this weekend or weekdays before 11:00 a.m. or after 5:30 p.m.

In addition, I will be on e-mail all weekend, as well as next week, to assist applicants with last minute questions.  The best way to reach me is ALWAYS through e-mail — jtschell@comcast.net.

Happy filing!

— Julie

Julie Tritt Schell
PA E-rate Coordinator

jtschell@comcast.net
www.e-ratepa.org

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