E-rate Assistance this Weekend and Next Week
~ Deadline is Wednesday, March 26! ~
~ 551 PA schools/libraries still must file ~
The SLD has announced that the Client Service Bureau (CSB) will be open this weekend from 9 a.m. – 6 p.m. to provide assistance to applicants. To reach CSB, call 888-203-8100. (Regular hours are from 8 – 8 during weekdays except next Tuesday when they’ll be open 8 a.m. – 10 p.m., and Wednesday from 8 a.m. – midnight) Call volumes are significantly higher during the last few days of the filing window, so you will generally reach an agent more quickly if you call this weekend or weekdays before 11:00 a.m. or after 5:30 p.m. (Hint: Hit ’0′ when you reach the automated attendant.)
In addition, I will be on e-mail all weekend to assist applicants with last minute questions. Please e-mail me at email@example.com.
Please don’t wait until next Tuesday or Wednesday to file your application (assuming your Form 470 28-day waiting period has expired) as the USAC website sometimes experiences error messages and very long processing between pages.
P.S. Congratulations to the 699 PA applicants that filed as of last night! That’s only 56% of all PA schools and libraries that must file by next Wednesday.
Julie Tritt Schell
PA E-rate Coordinator
717-730-7133 – o
717-730-9060 – f