How to Request Discounted Bills for FY 2014

June 5, 2014

E-rate rules require vendors to provide applicants with the choice of receiving discounted bills from their vendors (called the SPI process) or paying their bills in full each month and then obtaining reimbursement using the BEAR Form 472 (the only exception is AT&T which has obtained a waiver from the FCC to not discount bills). Applicants may choose a different discount/reimbursement method for each FRN, but once the choice has been made and either a service provider invoice or BEAR invoice has been submitted to USAC for payment, that method of discounting must be continued for the remainder of the funding year.
For applicants that would like discounted bills, most companies require applicants to formally request such discounts each year. Although discounted bills cannot begin until the applicant receives their Funding Commitment Decision Letter (FCDL), files their Form 486, and the service provider receives a copy of the Form 486 approval letter from USAC, applicants can and should submit their requests for discounted bills to each company as soon as possible so discounted billing can begin as early as possible in the funding year.
Each company has different requirements for requesting discounted bills. Some companies just require an e-mail or phone call. Other companies require you to complete an online form or paper form specifying which account numbers should be discounted. In order to make that process as easy as possible, I’ve compiled below a list of the most-used vendors in PA and the method to request discounted bills for that company. If there are any I’ve missed, please let me know and I’ll continue to expand the list and post it to the PA E-rate website. Where I have copies of vendors’ forms, I’ve attached them to this message.
Don’t forget, if you want discounted bills, file the Form 486 immediately after you receive your FCDL! Please let me know if you have any questions.

Vendor Discounted Bills Process
AT&T (SPIN 143001192) Cannot discount bills.
AT&T Mobility Company will send e-mail after you have been funded with a form to be completed if you would like discounted bills. You also may contact them directly for a copy of the form at (866) 829-8184 or
Broadview Networks E-mail Samson Wong at
Century Link (Embarq) Company will send e-mail after you’ve been funded with a form to be completed if you would like discounted bills. You also may contact them directly for a copy of the form at
Comcast E-mail Pam Ervin at to request a copy of the Comcast E-rate Request Form. Pam can be reached at: (215) 286-1654.
Consolidated Communications E-mail Stephanie Sapp at
Earthlink Business (formerly One Communications) Call Susan Walters at (616) 988-7341 or to request discounted billing.
Edline E-mail Kristian at or call 800-491-0010.
Frontier (Commonwealth and CTSI) Complete the online form at: An e-mail will be sent to you requesting copies of the corresponding Item 21 attachments to complete the process.
Gaggle E-mail Mike McInerney at
Ironton Telephone Company E-mail Patricia Stewart at
Level 3 Contact Amy Ban at 720-888-5990/
One Communications Contact Susan Walters at
PenTeleData E-mail
Schoolwires E-mail Melanie Watson at
Service Electric Telephone Company E-mail Patricia Stewart at
Sprint/Nextel E-mail Christina Halley at
Sting (Last Mile) E-mail Jen Tobias at
Sunesys E-mail Walt Tustin at
Verizon Contact Verizon’s E-rate Office at 1-800-547-5474. You will be required to complete a Grid to complete the discounting process. Return Grid to
Verizon Wireless Company should have sent an e-mail containing a personalized PIN number to be used on the website If no e-mail was received, contact VW at ERATE@VERIZONWIRELESS.COM or 866-221-4123.
Verizon Business/Verizon Select Services E-mail Jeannine Tabb at to request their 1-page Discount Request Form.
Windstream Company will send e-mail asking if you would like discounted bills. You also may contact them directly at or 402-436-4466.
XO Communications Call Jamie E. Sontany at 615-777-7763 to request discounted bills.

– Julie

Julie Tritt Schell
PA E-rate Coordinator

717-730-7133 – o
717-730-9060 – f

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