E-rate Assistance this Weekend and Next Week

March 18, 2022

~ So far, 1336 FRNs filed by 679 PA applicants ~

I know everyone is working hard on their Form 471s to get them filed by the Tuesday, March 22 deadline.  I will be on e-mail all weekend, as well as evenings (and of course days) next Monday and Tuesday, to assist applicants with last minute questions.  The best way to reach me is always through e-mail – jtschell@comcast.net.

Also, the SLD has announced that their Customer Support Center (CSC) will be open this weekend from noon – 5 p.m. both Saturday and Sunday to provide assistance to applicants.  Next week CSC will be open from 8 a.m. – 10 p.m. Monday and until a little after the window closes at midnight on Tuesday night.  To reach CSC, call 888-203-8100.  Call volumes are significantly higher during the last few days of the filing window, so you will generally reach an agent more quickly if you call this weekend or weekdays before 11:00 a.m.

Happy filing!

– Julie

Julie Tritt Schell
Pennsylvania E-rate Coordinator
717-730-7133 – o

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