E-rate Assistance this Weekend and Next Week

March 23, 2023

~ So far, 1221 FRNs filed by 624 PA applicants ~

I know many of you are working hard on your Form 471s to get them filed by the Tuesday, March 28 deadline.  I will be on e-mail all weekend, as well as evenings (and of course days) next Monday and Tuesday, to assist applicants with last minute questions.  The best way to reach me is always through e-mail – jtschell@comcast.net.

Also, the SLD has announced extended hours for their Customer Support Center (CSC):

  • Friday, March 24 – 8 a.m. to 10 p.m.
  • Saturday, March 25 – 12 p.m. to 5 p.m.
  • Sunday, March 26 – 12 p.m. to 5 p.m.
  • Monday, March 27 – 8 a.m. to 10 p.m.
  • Tuesday, March 28 – 8 a.m. to 11:59 p.m.

To reach CSC, call 888-203-8100.  Call volumes are significantly higher during the last few days of the filing window, so you will generally reach an agent more quickly if you call this weekend or weekdays before 11:00 a.m.

Happy filing!

– Julie

Julie Tritt Schell
Pennsylvania E-rate Coordinator
717-730-7133 – o

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