Review your EPC AAs and Users Now

April 20, 2023

Attached: EPC Admin How-To Guide 2023

Schools and libraries often add new users to their EPC accounts, but rarely do they remove old users.  Similarly, Account Administrators aren’t updated on a regular basis.  It’s time to do some EPC User/AA housekeeping.

Please review the EPC Users and the Account Administrator in your EPC account for your organization.  Are there Users that should no longer have access to your entity’s EPC account?  Has your Account Administrator changed?  Should any User permissions be updated?

If any information needs updating, please refer to the attached EPC Administrative How-To Guide that explains how to do the following:

  • How to Log-In to One-Portal/EPC (slide 2)
  • How to Reset your EPC Password (slide 6)
  • How to Change Account Administrators (only AA can do) (slide 9)
  • How to Create New EPC Users (only AA can do) (slide 16)
  • How to Change User Permissions (only AA can do) (slide 24)
  • How to Remove User from Your EPC Account (slide 26)
  • How to Remove Consultant User from Your EPC Account (slide 30)

Please make an effort to review your data and make any updates to your EPC users and AA as soon as possible.  If you have run into any snags, contact USAC’s Customer Service Center at 888-203-8100.

Thanks and happy updating!

– Julie

Julie Tritt Schell
Pennsylvania E-rate Coordinator
717-730-7133 – o

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