Update: Generic E-mail Addresses Now Permitted to be Used in EPC Portal

August 3, 2015

In the initial rollout of the new EPC E-rate Portal, USAC did not set up Account Administrator accounts for generic email addresses (e.g., library.director@green.library.org or superintendent@redschooldistrict.edu). Their thinking was that because more than one person could potentially have access to such an account, they would not be able to determine which user was responsible for a particular action, such as certifying a form.  Also, someone other than the original user would not have accepted the terms and conditions associated with the use of EPC.  By my count, about 40% of PA libraries did not receive initial EPC log-in e-mails for this reason.

However, after receiving feedback from the applicant community, USAC has modified their process.  Within the next two weeks, USAC will send applicants with generic e-mail addresses an Account Administrator e-mail invitation which signifies that their EPC account has been created in their system and that they may proceed with the initial log-in process (described here:  http://e-ratepa.org/?p=8331).  Please note that even though generic e-mail addresses now may be used as EPC log-ins, they still must be associated with a single individual.  In fact, to affirm that the person using the e-mail address is still the same person, USAC may periodically require you to confirm your identify when you log-in.

If you have any questions related to EPC log-ins, please e-mail me at jtschell@comcast.net.

– Julie

Julie Tritt Schell
PA E-rate Coordinator

717-730-7133 – o
717-730-9060 – f


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