Update: Generic E-mail Addresses Now Permitted to be Used in EPC Portal
August 3, 2015
In the initial rollout of the new EPC E-rate Portal, USAC did not set up Account Administrator accounts for generic email addresses (e.g., firstname.lastname@example.org or email@example.com). Their thinking was that because more than one person could potentially have access to such an account, they would not be able to determine which user was responsible for a particular action, such as certifying a form. Also, someone other than the original user would not have accepted the terms and conditions associated with the use of EPC. By my count, about 40% of PA libraries did not receive initial EPC log-in e-mails for this reason.
However, after receiving feedback from the applicant community, USAC has modified their process. Within the next two weeks, USAC will send applicants with generic e-mail addresses an Account Administrator e-mail invitation which signifies that their EPC account has been created in their system and that they may proceed with the initial log-in process (described here: http://e-ratepa.org/?p=8331). Please note that even though generic e-mail addresses now may be used as EPC log-ins, they still must be associated with a single individual. In fact, to affirm that the person using the e-mail address is still the same person, USAC may periodically require you to confirm your identify when you log-in.
If you have any questions related to EPC log-ins, please e-mail me at firstname.lastname@example.org.
Julie Tritt Schell
PA E-rate Coordinator